Another day, another recall. This time it’s notoriously reliable Honda attempting to fix an issue over 65,000 customers may have with their reversing cameras and instrument panel. The glitch could cause the panels to appear blank, which means drivers will not be able to see important information including their speed and fuel level.
The issue affects both the 2024 Honda Prologue, and its fancier sibling the 2024 Acura ZDX SUV. The exact breakdown of the 65,153 vehicles involves an estimated 19,573 Acura ZDXs and 45,562 Honda Prologue’s.
According to the NHTSA, newer models do not seem to be affected by this fault. Honda will be fixing the vehicles in late April 2026, but if this issue is affecting your car there is a temporary fix. Shutting the vehicle off, and then starting it again can sometimes make the faulty panels come back to life. The NHTSA’s paperwork claims that the exact problem relates to “vehicle radio control module software.”
Honda is set to reach out to affected customers on April 20. Customers will have to book in with their local dealership and drive their vehicle over for a fix. That fix will take the form of a software update, and there really is an easier way of doing all of this in 2026.
This could have been an e-mail! Err… an OTA Update!
The Prologue (and ZDX by extension) is Honda’s all-electric SUV. A chance for the brand to look to the future with a tech-heavy product. So why are people driving it to a dealership so they can install new software with a USB cable like it’s 2008?
Tesla pioneered over the air updates way back in 2012, and while some OEMs have been slow to adapt — not having that capability on an EV built 12-years later is pretty inexcusable. It’s created an increased workload for technicians at almost every Honda dealership, customers have to wait in line for a very important vehicle fix, and everyone has to go to the trouble of driving to a certain spot for something other manufacturers offer on the driveway.
Honda not being able to fix this the second your vehicle has an internet connection isn’t just bad. It’s an absolute embarrassment.
There’s also a question of how serious this whole thing is. If you possess a valid driver’s license, you should theoretically be able to reverse a car safely using only your side mirrors and what you can see while turning your head. The rear view mirror is a bonus, and a reverse camera is an absolute luxury.
However, there are many people on the roads who will have learned to drive with a rearview camera doing all of the work in these situations. There are also people who could reverse without issue a few years ago, but a decade or so of being spoiled by technology has taken that skill away.
This should be an over the air update for safety reasons, because now a few incompetent folks will have to reverse out of a parking spot or down a driveway, essentially blind, to get this fixed. It’s a safety issue, and admitting all of this makes me feel quite old.
The instrument panel not displaying is obviously the bigger safety issue, but gauging speed is another one of those skills you acquire while driving a 20-year-old banger with a broken speedo, fuel gauge, and six months left before it needs another inspection. Either way, if the issue is software related any vehicle built in the last few years should have the ability to fix things over the air.
So far, Honda has received no reports of injuries or accidents related to the software issue. However, the Japanese manufacturers have confirmed that close to 150 customers have submitted warranty claims related to the issues mentioned in the recall. You can check if your vehicle is affected and find more info on the NHTSA’s website. Customers can also contact Honda’s customer service at 1-888-234-2138 quoting recall codes TNL and XNK for more information.
