{"id":6904,"date":"2026-04-07T11:07:54","date_gmt":"2026-04-07T15:07:54","guid":{"rendered":"https:\/\/www.autonocion.com\/us\/?p=6904"},"modified":"2026-04-07T11:07:54","modified_gmt":"2026-04-07T15:07:54","slug":"chevy-silverado-duramax-repair-drama","status":"publish","type":"post","link":"https:\/\/www.autonocion.com\/us\/chevy-silverado-duramax-repair-drama\/","title":{"rendered":"He bought a new Chevy Silverado Duramax for $60,000. Two years later, it’s still at the dealer waiting for one part"},"content":{"rendered":"

I remember when I stupidly backed my ’93 Miata into a pole in my garage (I thought I was in another spot, alright? It was 5 AM). My poor Miata was in the shop for what felt like an eternity. And that was just a few months. A man in New Hampshire claims his truck has been in a body shop for almost two years.<\/p>\n

In 2024, John Rice purchased a brand-new Chevy Silverado Duramax. He said of the first few months: “I always wanted a nice pickup truck. I was very happy with everything about it. No problems. It drives like a beautiful boat.”<\/p>\n

Unfortunately, that euphoric new-car-ownership feeling didn’t last forever. After Rice was involved in an accident, the truck was sent to an auto body shop for repairs. It sounded like a two-week repair, three max. A bummer, but no biggie. It happens. Well, it’s now been two years.<\/p>\n

Chevy, just give the guy a new truck at this point<\/h2>\n

The situation is unfortunately tough to navigate. It’s not as easy as pulling the truck from the shop and bringing it somewhere else. It’s not the body shop’s fault at all, actually. The reason the Silverado has been trapped? Chevrolet has not been able to supply a replacement wire harness.<\/p>\n

Rice told local news<\/a>: “It\u2019s in pieces in storage because you can\u2019t put it back together until you get that harness. They sent two experts out from Detroit, they got on the vehicle, scratched their heads and said, ‘Wow, we got a problem.'”<\/span><\/p>\n

A wire harness is essential for the operation of modern vehicles, including the Silverado. It runs throughout the vehicle, running everything from the airbags to the engine. Without the wire harness, the truck won’t even run or move. Despite this fact, Chevrolet has continued to have issues getting one to the body shop. According to L&T Autobody’s Jason Leavitt, a shop out of Maine, the carmaker has brought five wire harnesses over the past two years, but none have fit the Silverado Duramax.<\/p>\n

\u201cThe whole time I\u2019ve done bodywork, I\u2019ve never had an issue like that,\u201d Leavitt said. \u201cBeing a company that size, you would think they would at least have a couple lying around for incidents that happen.<\/p>\n

Fed up with Chevrolet’s inability to produce a wire harness that fits, Rice has written to General Motors’ CEO, filed a complaint with an attorney, and even asked Chevrolet to send him a schematic for the wire harness so he can make one himself. Even finding one from the junkyard and putting it into the Silverado is not allowed, with Chevrolet warning him that it would void the warranty. I would personally not care at this point. Isn’t the warranty going to run out by the time the Silverado is finally fixed?<\/p>\n

One commenter noted: “My buddy had the same problem. They said it was six months back-ordered. He went to a scrap yard a couple of hours away and pulled the harness from a rolled truck. He was up and running in three weeks.”<\/p>\n

But I digress.<\/div>\n

\u201cI did everything right,\u201d Rice said. \u201cAnd here I stand in a dirt parking lot because Chevrolet doesn\u2019t give a damn. That’s the truth.\u201d<\/p>\n

For the time being, Chevrolet has started covering half of Rice’s monthly payments for as long as the vehicle remains unusable. It’s not enough for Rice (which is understandable), and he has called the automaker “heartless.” While there is no federal law requiring automakers to keep replacement parts in stock, you’d think they’d feel bad for the dude who’s been truckless for two years and just find a way to get him one. Maybe even give him a new truck at this point. Swap ’em out, I don’t know.<\/p>\n

I’m annoyed just hearing about it.<\/p>\n

“Insurance should just pay it off and sell it,” one person said. Amen.<\/p>\n

As for now, Rice said he assumes he will never see his truck again.<\/p>\n","protected":false},"excerpt":{"rendered":"

I remember when I stupidly backed my ’93 Miata into a pole in my garage (I thought I was in … <\/p>\n

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